Six Sigma and Beyond: Foundations of Excellent Performance, Volume I, Volume 1Cost reduction productivity improvement customer retention enhanced bottom line these are the promises of six sigma quality management. But what is six sigma? What are the secrets to six sigma success? By implementing the six sigma philosophy you can save millions of dollars in annual cost savings and product quality improvements. Six Sigma |
Contents
Introduction | 3 |
Chapter 1 The Foundations of Any Quality System | 9 |
Chapter 2 Six Sigma Overview | 69 |
Chapter 3 Gearing Up and Adapting Six Sigma in Your Organization | 113 |
Teams | 133 |
Chapter 4 A General Overview | 135 |
Chapter 5 The Changing Workplace | 143 |
Chapter 6 Communicating Communication | 177 |
Selected Tools and Methodologies as Used in a Team Environment | 297 |
Epilogue | 311 |
Appendix A | 313 |
Appendix B | 317 |
Appendix C | 333 |
Appendix D | 335 |
Glossary | 343 |
| 361 | |
Other editions - View all
Six Sigma and Beyond: Foundations of Excellent Performance, Volume I D.H. Stamatis No preview available - 2001 |
Six Sigma and Beyond: Foundations of Excellent Performance, Volume I D.H. Stamatis No preview available - 2001 |
Common terms and phrases
accept achieve action activities analysis and/or applicable approach appropriate become behavior belt cause characteristics chart collection commitment communication concept concern continual create decision defects define determine direction discussion effect effort employees environment establish evaluate example expectations experience Explain facilitator fact feel Figure focus function give given goals ideas identify implementation important improvement individual influence involved issues leader leadership learning listening means measures meeting methodology methods objectives operations opportunity organization output participation performance person problem questions recognize relationship requirements responsibility role sample selected shared situation six sigma skills solutions solving specific stage standards statistical steps style success Table task team members term things typical understand variables